This three-hour Developing U course is designed to provide participants with skills and tools for giving feedback and coaching employees. This course is for Supervisors and Managers only and satisfies OPM’s Supervisor Training Requirements (continuing education for experienced supervisors).
Course Objectives
- Distinguish between feedback and coaching
- Apply the Situation-Behavior-Impact (SBI) approach to giving performance feedback
- Explain how to tailor your coaching style
- Learn about, describe, and practice the Goal, Reality, Options and Will (GROW) model for coaching employees