Five generations now work together in one work environment, with each generation adjusting to the values and perceptions of the others. We will teach you how to build awareness and bridge generational gaps that will lead to happier employees, stronger teams, and healthier organizations. You will learn a process for navigating generational communication more effectively and better manage expectations, leading to increased collaboration and overall performance.
- Understand how generational gaps occur
- Overview the 5 generations in the workplace
- Examine workplace characteristics of generations
- Identify the styles, values and perceptions of each
- Apply communicating skills with differing generations
- Defuse conflict and confusion between generations
- Capitalize on strengths of a generational workforce
- Implement a code of conduct
- Create a positive, productive environment
May 22, 2024 Virtual Training 9:00 am - 12:00 pm