In this three-hour course, participants will gain essential skills for understanding, relating to, and working better with all types of people. Participants will discover how to make others feel valued, improve results when dealing with difficult people by better understanding them, and break out of your comfort zone to feel more at ease in unfamiliar settings and activities.
· Explain the importance of interpersonal skills needed to succeed at work
· Describe communication styles and how best to relate with all personality styles
· Articulate valuable communication strategies and techniques that foster effective relationships
· Explain strategies for building alliances and discuss what behaviors are needed to be credible
· Learn how to enhance and maintain your work relationships using “The Three C’s of Trust”
May 11, 2023 9:00am - 12:00pm Virtual Training