Course info

The Center for Tobacco Products (CTP) invites you to attend the Improve Your Negotiation Skills: The Power of Persuasion course. In this three-hour course, participants will improve their negotiation and strategic communications skills. Participants will explore techniques for building rapport, creating shared understanding, and generating mutual respect.

·       Explain why trust and credibility influence negotiations

·       Identify how to overcome barriers to negotiations

·       Identify the three components of influence

·       Recognize the five steps of Monroe’s Motivated Sequence

·       Summarize the impact of credibility on negotiations