In this one-day course
you’ll gain essential skills for understanding, relating to and working better
with all types of people. Also, discover how to make others feel valued;
improve results dealing with difficult people by better understanding them, as
well as being able to break out of your comfort zone to feel more at ease un
unfamiliar settings and activities. You
will learn to give sincere praise, work through conflict and build the
essential people skills that make all the difference to an organization’s
success.
- Increase interpersonal success through self-awareness
- Build rapport for solid working relationships
- Persuade and influence others to your way of thinking
- Handle tough situations and difficult people
- Work through conflict with tact and finesse
- Get your message across in unique situations
- Gain acceptance for ideas and overcome fear of change